The Senior Financial Navigation And Training Analyst (SFNTA) serves as trainer, quality assurance analysts, and program growth developer for the Patient Financial Navigation Program. SFNTA acts as the first point of contact for team members and provides guidance, training, and support as needed. The SFNTA will coordinate and reassign work assignments as well as manage the responsibilities of estimating related work queues. Identifies process and/or workflow issues and keeps track of issues, discusses them with the team, and brainstorms possible solutions to present to the Manager.
The Senior Financial Navigation And Training Analyst will have 5-7 years' experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans. Advanced knowledge of medical terminology, diagnoses and procedural codes is required. A comprehensive understanding of medical insurance plans, products, coverage and plan-specific benefits, along with associated Patient Out-of-Pocket financial liability is also required. Experience with EPIC system is preferred. Proven ability to provide service excellence to patients and work effectively with all levels of management, physicians, clinicians and payers is necessary.
Bachelor's degree or 5-7 years' experience in healthcare is required. The Senior Financial Navigation And Training Analyst must be detail oriented with the ability to multi-task using multiple information systems. Ability to analyze and trend financial business data is required. Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner are necessary. Proficiency in use of MS Office Word and Excel is required. A motivated, decisive, self-starter and problem solver, with excellent time management is required.
Salary Min: USD $29.00
Salary Max: USD $47.00
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