Job Description

Job Description

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Part-time, Friday and Saturday nights.

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Provide exceptional service to all hotel guests during their stay

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Outstanding communication skills and excellent customer service skills are required
• High school diploma or equivalent required; some college preferred
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Requires a flexible schedule that allows for overnight shift hours

Our Hampton Inn Raleigh/Cary hotel is just off Highway 1, next to WakeMed Cary Hospital, and close to corporate offices. We're just 10 minutes from North Carolina State University and 15 minutes from downtown Raleigh. Find several restaurants within walking distance at the Waverly Place shopping center.

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