Job Description

Civilian Crash Investigator

Have you ever dreamed of helping the community in their time of need? Do you want to assist citizens and law enforcement officers alike in a non-sworn capacity? If so, being a Civilian Crash Investigator is the right opportunity for you to be more involved!

The Burlington Police Department is a nationally accredited law enforcement agency that is committed to quality, fair, and professional police services. The agency is made up of more than 150 sworn officers and 50 professional staff members serving the City of Burlington, North Carolina. Voted the #1 Police Agency in NC in 2024, we serve a growing city of approximately 60,000 residents.

What you will do:

Performs duties related to the investigation of minor motor vehicle collisions, writing crash reports, controlling traffic flow, directing traffic, and providing crowd control; and perform various administrative support duties. This position requires the ability to be called in during off-schedule hours and have transportation during adverse weather conditions.

Policing with a Purpose:

• Preserving the Sanctity of ALL Life
• Nurture and Protect Democracy
• Ensure Procedural Justice and Fundamental Fairness
• Spirit of Service
• Protect the Community from Harm
• Treat all individuals with Dignity and Respect-the ethical foundation of policing

Examples of Duties:

Helping on the Road

• Investigate traffic accidents that involve property damage.
• Provide assistance at the scene by calling for wreckers, ambulances, fire personnel, or law enforcement as needed.
• Help disabled motorists and arrange for the removal of abandoned vehicles that may be obstructing roadways

Keeping Traffic Moving Safely

• Direct traffic at accident scenes, road closures, or when traffic signals are down.
• Set up traffic cones, barricades, or flaressometimes over distances of up to 100 feetto ensure safety at hazardous locations or crowd scenes.

Staying Alert and Aware

• Report crimes in progress to the communications center while remaining uninvolved for safety.
• Use in-car computer systems to enter or retrieve information on wanted individuals, vehicle registrations, or driver's license status.

Caring for Your Gear

• Maintain your assigned vehicle and all related equipment to ensure it's always in proper working order and ready for use.

Doing Your Part in the Justice System

• May be called upon to testify in court as a witness based on observed incidents or investigative actions.

Pitching In Where Needed

• Assist with various administrative support tasks to help keep daily operations running smoothly.

Qualifications:

Knowledge, Skills and Abilities:

• Policy & Legal Knowledge: Familiarity with police department policies, the City Code, and applicable NC General Statutes. Ability to interpret and apply policies, procedures, and regulations effectively.
• Investigative Understanding: Knowledge of traffic crash investigations, scene management, property handling, and investigative/interviewing techniques.
• Office & Technology Skills: Proficient in standard office procedures, computers, and relevant software applications, including Microsoft Office products.
• Communication Skills: Strong written and oral communication, including proper English usage, spelling, grammar, and punctuation.
• Public Interaction: Ability to establish and maintain cooperative relationships both within and outside the organization. Ability to apply public relations techniques with professionalism and courtesy.
• Reporting Accuracy: Skilled in preparing clear, accurate, and grammatically correct reports.
• Geographic Familiarity: Awareness of City streets, districts, landmarks, and police jurisdiction boundaries.
• Observation & Retention: Ability to observe, comprehend, retain, and accurately recall factual information.
• Sound Judgment: Capacity to make decisions and use good judgment in varying conditions, including emergencies.
• Physical & Environmental Readiness: Ability to work in harsh weather and assist with tasks such as vehicle removal from traffic.
• Confidentiality Commitment: Maintains strict confidentiality in handling sensitive information.

Education and Experience:

• High School Diploma or GED Equivalency
• One year of work experience in police work, or related field, or an equivalent combination of education and experience
• Valid North Carolina Driver's License

Special Qualifications:

• NC DCI Certification or ability to obtain within first six (6) months (Modules 1, 2 and 3).

Preferred Qualifications:

• CPR Certification

Physical Requirements and Working Conditions:

• Physical duties include but are not limited to; walking, standing, bending, stooping, operating a motor vehicle, carrying up to 40 pounds, reaching, lifting, grasping, talking, hearing, and repetitive motions.
• Regularly operates a variety of machinery and equipment, including vehicles, telephones, computers, calculators, copiers, etc.
• Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and completing reports, accounting, transcription, computer terminal viewing, and extensive reading.
• Must be willing to work in all types of weather conditions, heights, and different terrain and work with bloodborne pathogens as well as hazardous materials.
• Working conditions include inside and outside environmental conditions, including adverse weather conditions to accomplish the tasks of this position.

Inclement Weather Classification: Essential FLSA Classification: Non-Exempt

It is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.

This job description in no way implies that the duties listed are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as requested by their supervisors.

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