Job Description

Job Description

Job Description

About the Role:

As a Teller, you will play a crucial role in providing exceptional customer service while handling a variety of banking transactions. Your primary responsibility will be to assist customers with deposits, withdrawals, and account inquiries, ensuring accuracy and efficiency in every interaction. You will also be responsible for promoting bank products and services, contributing to the overall growth and success of the branch. This position requires a keen attention to detail and a commitment to maintaining the highest standards of security and compliance. Ultimately, your efforts will help foster strong customer relationships and enhance the overall banking experience for our clients.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in banking or finance.
• Strong numerical and cash handling skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Preferred Qualifications:

• Experience as a bank teller or in a similar financial services role.
• Familiarity with banking software and technology.
• Knowledge of banking regulations and compliance standards.
• Bilingual abilities are a plus.

Responsibilities:

• Process customer transactions including deposits, withdrawals, and loan payments accurately and efficiently.
• Provide information and assistance to customers regarding their accounts and bank services.
• Maintain cash drawer and ensure compliance with security procedures.
• Assist in resolving customer issues and inquiries in a timely manner.

Skills:

The required skills for this position include strong numerical abilities, which are essential for accurately processing transactions and managing cash. Excellent communication skills will be utilized daily to interact with customers, addressing their needs and providing information about banking services. Attention to detail is critical in ensuring that all transactions are completed accurately and in compliance with regulations. Customer service skills will be employed to build rapport with clients and enhance their banking experience. Preferred skills, such as familiarity with banking software, will aid in efficiently managing customer accounts and transactions.

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