Job Description
PGIM Real Estate is seeking a detail-oriented Salesforce Administrator to support our Debt Salesforce instance. This is a contractor-to-permanent opportunity for someone who excels at building dashboards, ensuring data accuracy, and collaborating across teams.
Key Responsibilities
Build and maintain Salesforce dashboards for business stakeholders
Ensure data integrity through audits and de-duplication
Provide user support and troubleshoot issues
Manage user accounts, profiles, and permissions
Analyze business processes and propose Salesforce solutions
Collaborate with system and business teams to resolve issues
Assist with reporting and process documentation
Support user training and conduct sessions
Stay current on Salesforce features and recommend improvements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
2-3 years of experience in Salesforce operational support
Salesforce Platform Administrator certification
Strong interpersonal, communication, and problem-solving skills
Experience managing CRM customer accounts in Salesforce
Ability to automate processes (Flow, Process Builder, Workflow Rules) to improve user experience
Intermediate Excel skills (Vlookup, Trim, Index/Match) - Experience in financial services or real estate
Comfortable working in large, matrixed environments
Basic SQL knowledge
Proven ability to foster strong cross-team relationships
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