Job Description

Position Overview

This role is responsible for the technical servicing of electronic news gathering (ENG) equipment, including cameras, monitors, and related electronic products. Key duties include troubleshooting, diagnosing, and repairing equipment to ensure reliable performance. The position also involves using specialized testing tools, completing administrative tasks such as documenting evaluation findings, and maintaining detailed records of product failures, service trends, and overall serviceability. Additional responsibilities may be assigned to support service operations as needed.

Schedule & Location

40 hours per week

Mon - Fri 8:30am - 5:00pm

Sony Electronics Solutions Facility located at 115 W Century Rd, Paramus, NJ 07652

What We Offer

• Represent one of the world's largest and highest quality brands in imaging
• The wage range for this position is $29.00 to $32.00 per hour commensurate with experience.
• Paid training
• Medical, dental, vision, life, and prescription insurance plans
• W2 employment with biweekly pay schedule & direct deposit
• 401(k) option with employer match
• Paid vacation, personal, & sick time
• Paid holidays

Duties

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metrics
• Use dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

Qualifications

• Minimum of four (4) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or equivalent with emphasis on electronic equipment
• Strong understanding of Professional Camera and Professional Display Monitor repair principles and procedures.
• Ability to perform delicate OHB camera sensor and filter cleanings.
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills

Physical Requirements

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and manual dexterity to use various hand-held and power tools
• Must be able to follow very specific instructions on complicated alignments as directed.
• Must be able to don a "clean suit" when required for OHB sensor cleanings.
• Smartphone with internet access/data plan

We are an equal employment opportunity employer.

#SONYREP

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