Job Description

Real Estate Appraiser

The City of Norfolk's Real Estate Assessor's Office is seeking a Real Estate Appraiser. The Real Estate Appraiser I is responsible for researching, collecting, and analyzing information to arrive at a fair and equitable appraisal of the value of residential real estate. The incumbent will appraise properties, coordinating the tax abatement program, perform sales validations, and complete taxpayer reviews.

The Real Estate Appraiser II performs the above listed duties and appraises residential, institutional, and income-producing properties, including land and improvements, for tax assessment purpose. The incumbent will visit properties to collect, research and analyze information to develop market value appraisals of real estate in a fair and equitable manner. The Real Estate Appraiser II explains the valuation process and appraisals to property owners, analyzes information presented during appeals of value, and resolves conflicts through discussion. The incumbent may be involved in administering the tax abatement program. This position performs sales validations, develops and reviews reports comparing assessments with sales to determine assessment performance.

The Real Estate Appraiser III performs the above listed duties and manages the yearly reassessment of property. The Real Estate Appraiser III will serve as an advisor to fellow appraisers and uses computer software to generate statistical data. The incumbent will monitor the progress of changes to residential properties, manage the integrity of the computer system, and complete taxpayer review.

Real Estate Appraiser I: $42,870 to $48,333

Real Estate Appraiser II: $50,243 to $56,645

Real Estate Appraiser III: $54,652 to $61,618

Essential functions include, but are not limited to:

• Appraises residential properties by collecting information on-site regarding land and improvement characteristics.
• Reviews sales and permit data to evaluate market conditions.
• Performs on-site investigations to collect additional data as needed; enters physical characteristics into a computer-assisted mass appraisal software system; reviews the resulting value for consistency, equity, and accuracy.
• Explains appraisals to property owners and defends appeals as needed.
• Reviews properties receiving tax exemptions to determine eligibility for continued exemption.
• Performs other duties as assigned.

Real Estate Appraiser II:

• Appraises residential, institutional and commercial properties by collecting and reviewing sales and permit data, evaluate property conditions, perform on-site investigations to collect additional data, perform mathematical computations to determine value, and adjust information when appropriate. Establishes a separate land and improvement value as appropriate.
• Performs sales validations and maintains the sales database. Performs data entry, prepares appraisal survey cards and organizes work for efficient field inspections.
• Verifies information submitted for appeals to determine the validity of such information as well as verify the accuracy of tax data.
• Works with property owners to resolve appeals. Works with other property owners, appraisers, real estate agent and brokers, paralegals and attorneys to answer assessment questions, provide data and defend values.

Real Estate Appraiser III:

• Prepares and performs reassessments by generating sales ratio, characteristics, and various other reports, analyzing data, comparing the area to the current market, determining the proper land to building ratio, making recommendations for reassessment, making any necessary changes, verifying accuracy, and running reports to determine the appropriate degree of equity on a city wide scale.
• Monitors the progress of changes to residential properties by measuring physical changes made and determining the effect they have on the value of the property.
• Manages the integrity of the computer system by recording and verifying the accuracy of building permit information in the database, dealing with security issues, training staff on software applications, and making recommendations for improvements.
• Completes taxpayer reviews by explaining the change in assessments to clients and conducting a sales analysis to determine if any adjustments are necessary.
• Performs other duties as assigned.

Real Estate Appraiser I: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Six months experience. The preferred candidate will possess: one year of experience related to real estate appraisal, real estate sales or brokerage, geography, construction management, or a similar discipline. A Bachelor's Degree. A Virginia real estate appraisal license. An equivalent combination of related work experience and education may be considered at the discretion of the City Assessor.

Real Estate Appraiser II: Work requires knowledge of a specific vocational, administrative, or technical nature related to real estate appraisal; real estate sales or brokerage; geography; construction management; or similar discipline which may be obtained with a four-year degree, associates degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. An equivalent combination of related work experience and education may be considered at the discretion of the City Assessor. Over two years' experience in Mass Appraisal or Assessment, real estate appraisal, real estate sales or brokerage, geography, construction management or similar discipline.

Real Estate Appraiser III: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Over three years experience in Real Estate, and microcomputers.

Valid Driver's License

Real Estate Appraiser II: Related state sanctioned on Mass Appraisal Procedures and Techniques courses (IAAO 101, 102, 300, 171 and 151 are preferred). Courses offered by the Appraisal Institute, the American Society of Appraisers or similar organizations may be considered for equivalency by the City Assessor.

Real Estate Appraiser III: Advanced courses sanctioned by State or National Appraisal organizations that lead to appraisal certification.

Work Hours: Monday to Friday, 40 hours per week. Flexible schedule may apply.

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