Job Description

Job Description

Job Summary

The NHA Quality and Performance Coordinator is responsible for supporting the NHA quality department projects, including quality and performance improvement grants. The Coordinator will provide guidance and solutions to member organizations to improve their quality management programs. The Coordinator will be responsible for working with the team to provide data driven interventions to support and enhance quality and safe patient care in Nebraska health systems.

Responsibilities

The successful candidate will demonstrate experience and abilities as follows:

Key Responsibilities:

• Evaluate existing quality management systems, processes, and procedures to identify gaps and areas for improvement.
• Develop Quality Strategies: Design and implement comprehensive quality management strategies tailored to the organization's needs and industry standards.
• Process Improvement: Identify inefficiencies and implement process improvement initiatives.
• Training and Development: Provide training and support to staff on quality management principles, tools, and techniques.
• Data Analysis: Collect, analyze, and interpret quality data to monitor performance and identify trends.
• Risk Management: Conduct risk assessments and develop risk mitigation strategies related to quality issues.
• Documentation: Maintain accurate and up-to-date documentation of quality processes, procedures, and performance metrics.
• Stakeholder Collaboration: Work closely with cross-functional teams, including production, operations, and management, to ensure quality objectives are met.
• Document and report on QPI improvement, including techniques for improvement.
• Provide QPI recommendations to NHA leadership and members based on data analysis.
• Assists with the NHA QI Residency Program.
• Perform other related duties as assigned to support organizational goals and priorities.
• Complies and adheres to all NHA policies and procedures.
• Reports to the NHA Senior Director of Quality and Workforce

Required Skills

• Proven ability to manage multiple projects independently and deliver results within specified timelines.
• Ability to build relationships and work collaboratively with various stakeholders.
• Expertise on the IHI Model for Improvement with competency in additional evidence-based quality and performance improvement models.
• Competency with Microsoft Office, Microsoft Word, and Microsoft Excel
• Knowledge of HIPAA (Health Insurance Portability and Accountability Act)
• Proficient with large group presentations.
• Ability to work independently and complete assigned tasks within identified time frames.
• Demonstrates organizational skills and attention to detail.
• Demonstrates excellent verbal and written communication skills, with the ability to convey complex quality concepts to diverse audiences.
• Demonstrates ability to critically think and problem solve.
• Ability to travel throughout Nebraska for on-site consulting and educational events.

Education/Experience

Bachelor's degree required, with emphasis on nursing, quality management, process improvement, or other health care-related field. CPHQ certification required in the first year.

Benefits

By joining the Nebraska Hospital Association, you become one of a spirited and dynamic team that is driven to succeed. The NHA offers an outstanding salary and benefits package that includes health, dental, and vision insurance; life, long-term, and short-term disability; vacation, sick/ personal leave, and paid holidays; flexible spending accounts; and a 401(k) Salary Deferral plan with employer match and contributions, and a pension plan. The position also receives a fitness center reimbursement, educational assistance for continuing education, and membership dues as budgeted in professional organizations or societies. 

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