Job Description

Product Owner

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview

Do you have passion for understanding customer needs and leveraging technology to deliver value? Do you thrive in a fast-paced and rapidly changing environment? Does driving business transformation through modern delivery align with your career aspirations? If so, a role on the Multifamily Technology team working as a Product Owner could be a fit for you!

Our Impact

The Multifamily Technology Team's mission is to be the preeminent Multifamily housing finance digital marketplace and establish an industry-leading platform in commercial real estate. Our Vision is to Modernize and sustain our technology to enable Freddie Mac Multifamily business to efficiently achieve our mission and deliver corporate and division objectives.

Your Impact

The Product Owner Role will be part of the Multifamily Technology team, helping to transform the way in which Freddie Mac does business. The role will help define, launch, and drive the product vision and strategy for the Multifamily function for years to come.

Your Work Enables Decision-Making and Falls into Three Primary Categories:

• Understanding the needs of customers, internal and external, and their operational processes to identify, design and define solutions that can be effectively implemented to deliver value.
• Understanding the business strategy and apply it to the prioritization of the product backlog.
• Representing the Multifamily Technology team as the principal contact as a subject matter expert and technology vendors

Qualifications

• Minimum five years of experience in product management, product ownership, or product analysis
• Proficient with Atlassian software suite (Jira, Confluence) or similar agile management tools
• Demonstrated experience managing product backlogs and roadmaps within agile frameworks (Scrum, Kanban, etc.)
• Able to influence stakeholders and create consensus during moments of uncertainty
• Comfortable operating in ambiguous environments with the flexibility to manage multiple concurrent priorities
• Proven track record delivering large, complex change management projects involving multiple teams, particularly those related to business applications and technology
• Strong analytical, strategic and problem-solving skills
• Strong leadership skills with ability to lead, motivate and energize a team
• Excellent written and verbal communication skills, including ability to present to management and expertly facilitate meetings
• Experience in the mortgage, real estate or broader financial services industry is preferred
• Bachelor's degree in Business, Computer Science, Engineering or related field

Keys to Success in this Role

• Work with the business stakeholders to set ambitious and clear product vision and communicate 'the story' effectively to key stakeholders and the rest of the team
• The main business POC for day-to-day execution
• Take a business process first approach, understanding current and future state business processes prior to solutioning
• Break business processes into capabilities and functional components (decomposition) and leverage the model for process reengineering and requirements gathering
• Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with own vision
• Continuously improve backlog with the team, ensuring all items are clearly described, estimated, and prioritized
• Ensure customer-driven design considering user pain points & usability test results, using market & industry knowledge as well as continual research, to deliver a well-positioned product
• Exercise strong decision-making mandate from executive group to own product end-to-end
• Facilitate the collaboration of cross-organizational teams to establish, develop, implement and rollout new and enhanced capabilities. Includes working with UX, Change Management, Development, Architecture, Data, and other horizontal cross functional organizations.
• Communicate value and status to various stakeholders and levels of management.
• Participates or leads activities that support system development & deployment (e.g. process redesign, Day 1 setup, risk & controls documentation, user acceptance testing).
• Proficient in documenting risk & controls (e.g. policies, procedures, process flows, risk and control matrices).

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