Job Description

Job Description

Job Description

Description:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

Bring your talent and eagerness to learn to Paylocity, where you’ll discover the skills needed to launch your career!

Benefit from award-winning training and one-on-one coaching as you play a key role in Paylocity’s future with an early careers position.

Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that’ll take you from grad to a flourishing career with a position in Paylocity’s early careers division!

This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Join our Client Services department! The Client Services team provides a variety of support to our client’s post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity’s clients.

RESPONSIBILITIES:

• Participate in a structured 12-week program including onboarding, mentorship, professional development, and cross-functional exposure.
• Gain hands-on experience by shadowing and reverse shadowing Account Managers and Team Leads, assisting with real client interactions.
• Develop business acumen and service knowledge through weekly assignments, journals, and leadership engagement.
• Design and execute a short-term project aligned with Client Services goals, presenting findings and recommendations to managers and executives.
• Build professional skills through workshops, peer networking, and the Intern Summit at Paylocity’s headquarters.
• Deliver mid-point and final presentations highlighting key learnings, results, and recommendations.

Requirements

• Currently enrolled in a college degree program working toward a Bachelor’s or Master’s degree with an anticipated graduation between December 2026 and Spring 2027
• Majors in Business, Marketing, Communications, International Business, Organizational Leadership, Finance and Accounting
• Minimum GPA requirement of 3.0 or higher
• Strong experience with MS Office and MS Excel
• Account management or customer service background

SOFT SKILLS:

• Strong time management skills with attention to detail and ability to prioritize effectively; in a fast-paced environment
• Ability to recognize and maintain confidentiality of information
• Strong written communication skills for business correspondence
• Strong analytical and problem-solving skills
• Data-driven mindset
• Self-starter with the ability to handle multiple projects at once
• Team player attitude and willing to jump in wherever necessary
• Strong interpersonal communication, writing and organizational skills

Paylocity is an equal-opportunity employer.

Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

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