Mortgage Debt Collector Job at Iannarino Fullen Group, Dallas, TX

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  • Iannarino Fullen Group
  • Dallas, TX

Job Description

Job Description

Customer Solutions Professional (Mortgage Collections Agent)

Pay: $16.00 - $22.00 per hour

Dallas, TX

Job description:

Hybrid after training - 2 days per month in the office.

Pay Range: $16.00 – $22.00 Per Hour, plus eligibility for monthly commissions after training and portfolio development .

Interview Dates & Times

  • Wednesday, September 3 at 11:00 AM (8 interview slots available)
  • Thursday, September 4 at 9:00 AM (8 interview slots available)

Training Details

  • Training begins September 29 and runs 4–6 weeks.
  • Agents must be onsite for the full duration of training; reliable transportation is required.
  • Training is paid and includes:
  • Mortgage 101 – foundational industry vocabulary and knowledge.
  • Customer Solutions Professional Training – collections practices, regulations, scripting, and compliance.
  • Following training, agents will transition to hybrid model (minimum 2 onsite shifts per month).

Candidate Profile

Mortgage experience is preferred but not required. Leadership emphasized the following key competencies:

  • Effective and professional communication
  • Adaptability to change
  • Critical thinking skills
  • Strong time management and organization
  • Demonstrated consistent work history
  • Ability to probe, ask questions, and negotiate

Job Types: Full-time, Contract

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid training
  • Vision insurance
  • Work from home

Work Location: In person

Job Tags

Hourly pay, Full time, Contract work, Work at office, Shift work,

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