Job Description

Job Description

Job Description:  Medical Office Receptionist

Supervisor: Ophthalmologist

Job Summary:  We are searching for an energetic Medical Office Receptionist to add to our team devoted to providing ophthalmologic patient care.

Principle Duties:

• Checking-in patients
• Scheduling patients
• Fielding phone calls
• Health insurance verification, prior authorizations, update and file medical records and insurance reports
• Maintain tracker for outcomes, calls, left messages, scheduled, cancellations, reschedules, and declines
• Produce and distribute correspondence memos, letters, faxes and forms
• Having a welcoming, energized attitude with patients with excellent interpersonal and communicational skills

Minimum Qualifications:

The candidate must have:

• 1-2 years experience as a medical receptionist or assistant
• A high school diploma or equivalent degree
• Fluency in Spanish
• Ability to interact and communicate well as a team and with others, in person or by telephone, including occasional difficult or frustrated customers or patients
• Ability to report to work with consistent attendance, prepared to work
• Attention to detail in their actions with the goal to provide the best care possible
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service orientation
• Excellent written and verbal communication skills
• Strong organizing and planning skills
• Knowledge of health insurances

Preferred Qualifications:

• Experience with electronic medical programs
• A great teacher, being able to teach patients as well as other team members

Work Environment: We believe in a welcoming environment for all of its employees as happy employees mean happy patients. Although this is never the goal, healthcare can bring stressful situations with frustrated or difficult encounters with customers or patients. You may be exposed to this occasionally but our practice strives to create a safe and enjoyable workplace.

Job Type: Full-time

Salary: $22.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Paid Sick Time
• PTO

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer Service: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)

Work Location: In person

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