Job Description

Logistics Supervisor

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide.

Since 2011, our affiliate, Yamasho Inc. takes pride in providing a variety of restaurant items ranging from non-food to dry and frozen food products to our restaurant customers in its current location in Elk Grove, IL. Today, the company is dedicated to meet and exceed the customers’ expectations and create a unique experience to our customers with the explosion of Japanese food and culture in America. 

Benefits :

• Health and Dental Insurance for employees.
• Paid vacation and holidays.

Dispatch & Delivery Coordination:

• Coordinate daily delivery schedules and routes for company delivery drivers with Traffic department.
• Dispatch and communicate with drivers throughout the day to ensure timely deliveries and pickups.
• Monitor delivery progress, respond to issues or delays, and provide real-time updates.
• Serve as the main point of contact for drivers regarding scheduling, customer instructions, and route adjustments.
• Collaborate with traffic and sales teams to manage urgent delivery requests and reroute assignments.
• Check assembled routes and shipping lines for local and out-of-state deliveries.
• Calculate the weight for each route and assign the appropriate truck and driver to ensure no route exceeds its weight limit.
• Continuously monitor revenue for each route and report it accordingly.

Warehouse Operations:

• Assist with picking, assembling, staging, and checking outbound orders.
• Perform receiving duties including unloading, checking, and stocking incoming inventory.
• Oversee the movement of materials from receiving to storage or distribution.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee inventory rotation and perform cycle counts, inventory audits, and item checks.
• Maintain cleanliness and organization in the warehouse, including pallet stacking and aisle clearing.
• Work in all warehouse environments including freezers, coolers, and dry storage areas.
• Assist the Warehouse Manager in warehouse operations.

Staff Management & Leadership:

• Assist the Warehouse Manager in planning work schedules and staffing levels.
• Train, motivate, and evaluate warehouse staff and drivers; enforce safety protocols and operational standards.

Systems & Administration:

• Use company ERP system (e.g., Microsoft NAV) to manage inventory, update order status, and coordinate logistics tasks.
• Print pick lists, release orders, and print invoices.
• Confirm all daily orders are shipped.
• Monitor the flow of receiving paperwork and ensure timely data entry into the system.
• Resolve discrepancies with invoices, packing slips, and receiving reports.

Safety Responsibilities:

• Promote and enforce company safety standards across all warehouse activities.
• Conduct routine inspections of warehouse equipment, aisles, and storage areas to identify and correct potential hazards.
• Ensure that all employees use required personal protective equipment (PPE).
• Provide guidance and training to staff on safe lifting techniques, equipment usage, emergency response procedures, and all safety related classes.
• Maintain compliance with OSHA regulations and company safety policies.
• Participate in or lead safety meetings and incident investigations as needed.
• Ensure that forklift and material handling equipment is operated safely and maintained regularly.

Cross-Department Coordination:

• Coordinate with other managers and supervisors regarding receiving, shipping times, and distribution issues.
• Help organize and execute semiannual inventory counts (may include weekends).
• Attend warehouse team meetings and company events/functions outside normal hours.

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to reach, bend, kneel, and lift up to 50 pounds occasionally.
• Ability to handle and move up to 165 pounds using a pallet jack assisted occasionally.
• Ability to drive for a majority of the daily working hours (secondary).
• Working Conditions open busy area with equipment noises.

Other Requirements:

• Business level English Read/write/speak/listen.
• Ability to work weekends, holidays, and afterhours as needed.
• High school Diploma required.
• 2+ years of dispatching/warehousing experience preferred.
• 2+ years of supervisory experience preferred.

Knowledge and Skills:

• Good mathematical skills ability to calculate figures and amounts such as discounts and percentages.
• Exceptional managerial skills.
• Excellent mentoring, coaching, and people management skills.
• Knowledge of Japanese foods and sakes preferred.
• Ability to follow directions and complete tasks with minimal supervision.
• Interpersonal and customer service skills for interacting with fellow employees.
• Excellent written and oral communication skills.
• Knowledge of software and operating systems.
• Problem-solving skills.
• Communication and interpersonal skills.
• Exceptional organization and time management skills.
• Excellent mentoring, coaching, and people management skills.
• Knowledge of Japanese foods and sakes preferred.
• Continuous Improvement Mindset.

Disclaimers:

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.

Mutual Trading Group is an Equal Opportunity Employer.

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