Inbound/Outbound/Chat Specialist Automotive Industry
Training Full paid training and equipment provided
Full-time, Permanent (40 hours a week)
Hours of Operation: 8 am to 9 pm ET Monday to Friday
Pay: $18.50 per hour
At Percepta, we bring first-class service across each market we support. As an Inbound/Outbound/Chat Specialist Automotive Industry in Livonia, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Outbound Sales Specialist is responsible for outbound call campaigns, product inquiries, and close sales (take orders). The Outbound Sales Specialist is also responsible for driving sales through up-selling and cross-selling techniques as well as delivering exceptional customer service. This position will also serve as backup for the Sr. CSR's as needed.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect
A Bit More About Your Role
About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe and play by them every day. As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges the value in your contributions
Respect a team that is accountable, dependable, and gives you their full attention
Proactive to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
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