Job Description
Legacy Forward Solutions is hiring on behalf of our client in Chicago, IL for the role of Entry Level Manager . We’re looking for a self-motivated, customer-focused individual with a passion for sales, marketing, and process improvement. In this role, you’ll help enhance our client’s brand presence and customer experience while developing into a leadership position within a supportive, growth-oriented environment.
Key Responsibilities:
Sales & Marketing Engagement: Identify and engage qualified customers to drive results for client campaigns.
Drive Process Improvement: Analyze trends and collaborate with cross-functional teams to elevate the customer journey.
Customer Relationship Building: Develop strong relationships and follow up to ensure satisfaction and retention.
Team Leadership & Development: Coach and lead Customer Service Representatives, focusing on product knowledge and performance.
Training & Communication: Conduct team meetings, provide 1-on-1 coaching, and communicate updates to ensure team growth.
Escalation Management: Handle escalated customer concerns with professionalism and timely resolution.
Who We’re Looking For:
Customer-First Mindset: Empathetic and skilled in communication with customers.
Driven and Ambitious: Eager to grow personally and professionally, with a long-term vision for leadership.
Attention to Detail: Organized and collaborative, with the ability to manage multiple priorities.
Entry-Level Aspiration: Excited to start in sales and marketing with the goal of advancing into management.
Why Join Us?
Career Growth: We promote from within and offer a clear path to leadership roles.
Team Environment: Join a supportive team that values your contribution and celebrates your success.
Skill Development: Receive continuous training and mentorship to help you thrive.
Financial Success: Competitive base pay with high earning potential and uncapped incentives.
If you’re ready to launch a career that offers development, impact, and opportunity, we’d love to meet you. Apply today and start your journey with Legacy Forward Solutions in Chicago, IL .
We are proud to be an equal opportunity employer and welcome applicants from all backgrounds.
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