Job Description

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

SUMMARY: The Deputy Chief of Housing (DCH) is responsible for providing leadership and overall administration and management of the Supportive Services for Veterans Program (SSVP), Rapid Rehousing Programming (RRHP) and other Ancillary Programs provided by St. Vincent de Paul CARES throughout the designated geographic area to ensure effectiveness and quality care. This includes programs supported through Federal, State, local, and private resources, and programs targeting specific subpopulations including Veterans, non-veterans, and families. This position oversees operations and service delivery, as well as adherence to best practices and the housing first philosophy, and collaboration with community partners. This position supervises the Operation Managers of the SSVF, RRHP, and Ancillary Programs. The position plays a significant role in the day-to-day operations of programs, implementation of new programs, and leading staff in program operations. This position works with local Veteran Administration and the Homeless System of Care in each Continuum of Care where programs operate to work towards effectively ending homelessness among Veterans and other homeless populations.

ESSENTIAL DUTIES AND RESPONSIBILITIES : (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job)

• Collaborate with the Chief Program Officer to develop and implement strategic initiatives to achieve agency-wide goals and objectives.
• Oversee day-to-day management and operation of programs, ensuring an effective and efficient workflow. 
• Provide leadership and guidance to staff, fostering a culture of teamwork, accountability, and professional growth. 
• Support the development and implementation of policies, procedures, and best practices to ensure compliance with relevant regulations and standards. 
• Analyze data and metrics to assess program performance and identify areas for improvement.
• Promote and market program services throughout the local communities.
• Network with other community providers regarding planning, program development, and coordination of services.
• Represent the agency at local and regional committees, meetings, conferences, and other events as requested.
• Recruit, hire, train and evaluate direct reports.
• Implement new funding and programs as required.
• Participate in budget planning and management activities including resource allocation and expense control. 
• Actively participate in the PQI System and serve on the PQI Council and participate on other PQI Teams as assigned.

OTHER RESPONSIBILITIES:

• Comply with all applicable training requirements.
• Comply with all company safety, personnel, and operational policies and procedures.
• Comply with work schedule to ensure effective operations of agency programs. 
• Contribute positively as a member of a productive and cooperative team.
• Perform other duties as necessary to fulfill the Society of St. Vincent de Paul South Pinellas, Inc. Mission

Employee Benefits: 

• 95% employer-paid employee only coverage. 
• 10k employer paid basic life insurance.
• 120 hours PTO accrued biweekly starting at day 1 of employment. 
• 13 paid holidays to include employee’s birthday and date of hire. 
• 2 weeks paid training to include DEI initiatives. 
• Retirement plan that includes a 3% employer match after 6 months 
• Dental, vision, life, short term disability, long term disability, accident, critical illness, hospital, ID shield, legal shield, additional life, FSA medical, and FSA dependent care. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English. 
• Possess intermediate excel skills.
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups.
• Flexible work schedule including evenings, nights, weekends, and holidays.
• Ability to set appropriate limits, work under deadlines and multi-task.
• Ability to organize, prioritize, self-motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Successfully pass Law Enforcement background screening. 
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
• Must have reliable transportation.
• Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process.
• Mission-driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Understands the Veterans Administration system and the types of services provided by the V.A. 
• Understanding of RRH housing programs and implementation of services.
• Knowledge of the characteristics and cultural diversity associated with Veterans and their family members and other homeless populations.
• Knowledgeable on housing rules and regulations such as Fair Housing, the Americans with Disabilities Act, and reasonable accommodations.
• Ability to set limits and boundaries effectively. 
• Must be able to work without a great deal of supervision and maintain a high level of productivity to meet the projective goals for the program.
• Ability to work as a team member.
• Ability to generate and maintain comprehensive reports and documentation.
• Ability to adjust schedule to meet client and agency needs in terms of evening and/or weekend services, as required.
• Ability to work under deadlines.
• Ability to multi-task.

EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• This position requires a minimum of a master’s degree.
• At least 4-years of experience in program coordination, supervising staff, counseling, case management and/or crisis intervention with homeless and at-risk families and/or individuals in crisis.
• Must be able to direct operations with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities.
• Must be proficient with data management and information systems and have intermediate knowledge of Microsoft Word Excel, PowerPoint, and Outlook.
• Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers.
• Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations.
• Must have a valid driver’s license as this job requires driving company vehicle.

GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. 

MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with volunteers, clients, contractors, visitors, and employees at all levels within the Agency. 

WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential. 

St. Vincent de Paul CARES is an Equal Opportunity Employer.

SVdP CARES is a non-profit organization committed to ending homelessness: making it rare, brief, and one-time. With “Housing First” principles at the core, all SVdP CARES programs are built on the belief that everyone has the right to live in dignified and affordable housing with a healthy disregard for all community-perceived barriers to housing including employment history, criminal/credit background, mental health, addiction, or religious practices. SVdP CARES works to rapidly house those experiencing homelessness within 30 days and concurrently connect them to resources and stabilization support services to assist their needs. SVdP CARES serves 19 counties across 7,678+ square miles of Florida including Charlotte, Citrus, Collier, Desoto, Hardee, Hernando, Highlands, Hillsborough, Lake, Lee, Manatee, Orange, Osceola, Pasco, Pinellas, Polk, Sarasota, Seminole, and Sumter counties. Everyone is welcome through our doors, regardless of race, color, religion, sex, ancestry, age, national origin, citizenship, physical or mental disability, genetic information, veteran or military status, sexual orientation, and gender identity.

Job Tags

Similar Jobs