Job Description

Job Description

Job Description

About Gadge USA

Founded in 1993, Gadge USA is a national packaging supply and supply-chain solutions company with a comprehensive distribution network and a commitment to customer excellence. We manage packaging portfolios across multiple categories, paired with scalable service models that improve operational performance for our customers.

Our mission—Always Packed with Commitment®—guides how we build long-term partnerships and deliver meaningful value across industries.

We are seeking a Chief of Staff, to serve as a strategic partner to the President/CEO and serve as an internal leader focused on strategic execution, executive alignment, operational execution, and high-priority enterprise-wide initiative support.

The Role

This is a high-impact role designed to translate vision into action while enhancing organizational alignment at the highest levels. In this role, you will serve as a key integrator across the Corporate Executive Team (CET), driving clarity, prioritization, and accountability for company-wide initiatives.

You’ll operate seamlessly between strategy and execution—zooming out to shape cross-functional plans and zooming in to remove obstacles, streamline decision-making, and ensuring consistent follow-through.

Your influence will reinforce executive focus, increase operational velocity, and strengthen communication across the organization ensuring Gadge stays agile and aligned while the Company continues to scale.

This position will have operational authority and visibility across the organization playing a key role in how strategic decisions are translated into action.

You will support the President / CEO on the development, review, and coordination of key commercial agreements—including supply agreements, customer agreements, and sales agreements—ensuring alignment with company goals, risk management practices, and operational readiness.

You will be trusted to:

· Lead and manage company-wide initiatives

· Coordinate across departments to ensure proper handoffs and follow-through

· Surface issues, frame recommendations and drive timely resolution

· Shape internal communication and rhythm of the department leaders

· Build credibility through operational excellence, strong relationships and appropriate use of discretion

What You’ll Be Responsible For:

Strategic Alignment & Initiative Management

• Support implementation of company-wide goals and departmental OKR’s and MBO’s
• Translate strategic goals into actionable roadmaps across departments
• Lead cross-functional projects, ensuring accountability and milestone delivery
• Surface risks early, structure recommendations, and drive timely well-informed decisions

Executive Operations & Meeting Cadence

• Design and manage the CET operating rhythm (weekly check-ins, monthly "Engadgement" sessions, quarterly off-sites)
• Develop and maintain structured meeting agendas, drive follow-through, and ensure alignment
• Lead planning and execution of internal leadership meetings and strategic sessions
• Coordinate CEO travel and calendar activities

Communications & Liaison Work

• Act as a key liaison between the President/CEO, CET, and department leaders
• Prepare executive briefing materials, decision memos, and business review presentations
• Ensure all communication aligns with Gadge’s mission, core values, and strategic objectives

Process Improvement & Information Flow

• Build efficient workflows that enhance visibility and responsiveness
• Help develop and implement reporting mechanisms and dashboards that improve performance tracking and desired outcomes
• Collaborate with VP Organizational Development & HR, and department leaders to align communication, talent strategy, and execution of company-wide initiatives.

In Your First-Year, Success Looks Like

• Unified OKR and MBO systems with consistent reporting touchpoints across all departments
• Optimized CET meeting cadence; executive rhythm operating with stronger focus on execution, outcomes and time efficiency
• High-priority initiatives tracked and delivered on time with strong cross-functional engagement and minimal roadblocks
• Recognition as a trusted, discreet partner who enhances CEO bandwidth and enterprise execution without increasing friction

Requirements

• 7–10 years of experience in program management, strategy, operations, or business leadership roles
• Proven success managing cross-functional initiatives in supply chain, distribution, or service-based industries
• Strong planning, prioritization, and execution capabilities across multiple initiatives
• Exceptional written and verbal communication skills and executive presence
• Demonstrated ability to manage complexity, maintain discretion, and build strong relationships across roles and departments
• Demonstrated experience moving from planning to implementation with clarity and accountability
• High discretion, analytical thinking, and ability to influence with appropriate authority

· Proficient in Microsoft 365 applications including Outlook, Word, PowerPoint, Excel, and Teams.

· Experienced in leveraging Microsoft Copilot and other AI-driven tools to enhance productivity and streamline workflows.

· Strong familiarity and experience with a full range of LLMs and their practical applications within business software environments.

Preferred Qualifications

• Experience in post-acquisition integration or enterprise transformation
• Familiarity with MBO/OKR frameworks or strategic execution systems
• Background in B2B packaging, logistics, or service-focused industries
• MBA or advanced degree preferred
• Change management or project management certification (e.g., PMP, Lean Six Sigma)

Benefits

• Base salary: $130,000–$150,000, commensurate with experience
• Discretionary annual performance bonus
• Comprehensive benefits: medical, dental, vision, life, and disability insurance
• 401(k) with company match and discretionary profit-sharing
• Paid time off and company holidays
• On-site role at our Lake Success, NY headquarters with direct exposure to senior leadership

Equal Opportunity & Inclusion

Gadge USA, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

We are committed to building a diverse and inclusive workplace where all employees feel supported and empowered to contribute. We encourage individuals of all backgrounds and experiences to apply.

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