Job Description

As Passionate About Our People As We Are About Our Mission

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance

Q2 is seeking a Business Consultant to work closely with a team of implementation professionals responsible for implementing Q2 products and solutions for our Integrated Services clients. The Business Consultant will be the consultative "voice of Q2", responsible for advising clients on the appropriate solutions based on their strategy and goals. Typically involves interaction with sales, systems engineering, product development, and other members of cross-functional teams. May communicate in various forms to Q2 and Client Executive level staff. These types of communication can include emails, presentations, and formal and informal ad hoc meetings. These communication events can include consultative recommendations, setting expectations, determining scope, and negotiating and facilitating conflict resolution.

A Typical Day

Act as a subject matter expert in product features, functionality and how those impact the client environments from setup to delivery

Utilize scoping methods to determine appropriate solution, sizing, and dependencies for new scope requests from the client

Collaborate with Solutions Architect and development resources to ensure suggested solutions are feasible

Collaborate with Business Analysts to ensure client requirements and implementation objectives are aligned from a feature and functionality perspective

Work with client and internal Q2 teams to ensure that the proposed approach is the best practice or leverages the most effective path to success, technically and operationally

Help the implementation teams identify any structural or design risks and ensure mitigation plans are in place and documented by the project manager, so the proper risk profile is communicated and managed to

Responsible for maintaining knowledge of the client's individual environment, making recommendations for products and features for which the client is not utilizing

Monitor and review Q2 release notes, presenting tailored release updates of items important to the client

Ensure product implementations and customizations knowledge is documented and accessible across teams for future client benefit

Facilitate demos on product features and custom development

Bring Your Passion, Do What You Love. Here's What We're Looking For:

Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.

Familiarity with enterprise software deployment architecture and methodologies

Domain knowledge of financial institution operations, particularly money movement and the technologies supporting those processes

Excellent written/oral communication skills and the ability to present and interact with multiple levels of client stakeholders, including leadership

Collaborative with strong problem solving and critical thinking skills

Demonstrates initiative and the ability to act independently with little oversight

Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task

Passion for improving processes and a commitment to client satisfaction and advocacy

Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines

Ability to travel up to 20% of the time

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs "You Earned it"

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcareoffering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

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