Job Description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

This job creates the Starbucks Experience for Hersheypark customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Greet guests and take Food & Beverage orders while communicating with other team members within the employee’s scheduled location*

• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team and customers*

• Anticipate customer and store needs by constantly evaluating the environment and customers for cues*

• Deliver legendary customer service to all customers by acting with a customer-comes-first attitude and connecting with the customer ensuring adherence to all Starbucks brand standards*

• Ring in and properly tender orders into a register*

• Clean, sanitize, and sweep/mop work areas to include food prep areas, other food contact surfaces, patio/condiment areas, and floors/walkways*

• Store and rotate stock and food items within assigned work locations*

• Perform opening and closing procedures related to the assigned Food & Beverage location as directed by shift supervisors*

• Perform other duties as assigned

Qualifications:

• Must be 16 years of age or older on the date of applying

• Post-employment: Must be able to complete and pass Barista certification within 30 days of hire

Knowledge, Skills, and Abilities:

• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts and Starbucks guidelines

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

• Must be friendly, upbeat, work well with other employees, and be able to interact with guests

• Must be comfortable working in a fast paced environment and/or working under high stress situations

Job Demands:

• Must be able to work flexible hours, including morning, evenings, weekends, and holidays, with shifts starting as early as 7:00 AM and ending as late as 1:00 AM, in accordance with Child Labor Laws  

• Must be able to work at least 30 hours a week, Memorial Day through Labor Day, and 15 hours a week in the off-season  

• Must be able to work at least three (3) closing shifts per week 

• Must be comfortable with exposure to cleaning chemicals

• Physical requirements include the ability to stand for up to five hours at a time, walk, bend at the waist and knees and have repeated manual dexterity, and the ability to push, pull, and reach above shoulder level, and lift up to twenty (20) pounds without assistance

• Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors. 

• Employee must provide proper footwear (all black, non-skid/nonslip sneaker)

• Employee must complete proper Starbucks training material prior to working their first shift. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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